Category Archives: MLM
In 7 days, it is our 1st year anniversary with Ariix. Many things have happened in this first year, some planned, some not planned. Here are some of our most news worthy events:
- May 1st – Yvonne and Kevin joined Ariix and launched with Yvonne.exploreariix.com
- June – Both of us attended the Ariix Drive convention and met with Ariix President Mark Wilson and CEO Fred Cooper
- June – started working with the Ariix Income System and later Ariix+
- July – Yvonne completed Team Lead, XII and Gold status
- August – Launched the www.yvonnesmith.net website
- November – Launched Jouvé and the www.joinouve.us website
- November – Yvonne and Kevin attended Go Pro Recruitment Mastery 2015 in Las Vegas, NV
- December – Joined the 3X team
- January – Kevin weighed under 200lbs, losing more than 20 pounds in the month – we started spreading the word with www.men3Xfatloss.com
- February – Yvonne attended “be the brand live” in Houston, TX
- March – Kevin jumped 988 feet from the top of the Stratosphere, Las Vegas, NV with Ariix President Mark Wilson
- April – Yvonne met with CEO Fred Cooper and Ian Chandler in Dallas, TX
What will the next 12 months bring us? Who can tell, we have a number of goals to meet in the next few months – one for certain is that we will still be with Ariix, look out for our video blog series “90 days of Ariix” starting May 1st, 2016
I have heard it a thousand times, it’s customers that matter most. Customers are our life-blood. Our company is built on an excellent customer experience. I wish I could stop thinking about who said what, when and why. It would have been better if the speakers had added a simple word “some”. Some customers are our life-blood. Our company is built on excellent experience for some customers. It’s some customers that matter most.
And then some throw marketing at you like, 99% of our customers are satisfied – which is impressive. Wait, I have worked with customer satisfaction teams; it’s not true. It’s statistical game – a customer is someone who buys your product or service. Non-satisfied customers, probably don’t buy your products and services and probably aren’t included in the data. Ask if they have ever had someone cancel service or return a product!!! Were they not dissatisfied with something.
Okay, so why has this hit a nerve with me – a recent run of bad customer experiences. It reminds me that while I believe you can’t please everyone, you should try to please some – I am not an advocate of the use customer satisfaction for marketing, but I am for asking for feedback – it should drive improvement. I am also, a loyal customer – ask Sprint!! So let me share three recent experiences, you can decide if I purchased or move on.
- Back in 2008, I switched my house and car insurance to company X. This year, they doubled my auto-premium, I paid it. However, I decided that I wanted to keep them honest, so I called around. Of course, competitors wanted my business gave a better quote. So I called company X back and told them the situation. My customer experience; they agreed I had been a loyal customer and asked me if I would like them to re-quote. Seriously, the representative should be fired – work to keep a loyal customer
- Related to above, we called another company and asked for a quote. This should be easy, take what we have today, see what the number is, check that you can’t offer something better. My customer experience: the representative asked lots of questions, the answer to which is very easy to obtain. In fact, its all in the previous policy. The representative failed to make it easy for me – work harder to win a new customer
- Recently, I subscribed to a new service. I am very pleased with it and based on information provided during enrolling it’s going to get better, or should have. My customer experience: I am still waiting for the extras; and its become frustrating – won a new customer, then deliver against the expectations you set
The last one, is tough – growing businesses often think they have to claim the earth to win your business, they don’t. Network marketing is the worst for this – people will tell you stuff to get you to sign up, buy product, knowing they won’t or can’t deliver. Remember, the “you must sign up now, or you will miss the opportunity of a life-time“. I must admit, I have not and won’t ever use that phrase ever – I am wired with a high integrity – I have made mistakes in the past and its has cost me dearly; and so I don’t plan to repeat them. Another, “I am looking for 2-3 motivated people to join my team (today) this month“. Again, its not true, they will never turn you away, worse they may not even plan to work with you. Let’s be honest, there is a phrase, fake it, ’til you make it. What it really means is “I am in training; and I will make mistakes, please work with me anyway”.
So how can we WOW you? The answer is, it’s tough, but we promise if you become a customer or a member of our team – we will make sure that you are delivered the products you ordered, we will help you find the best deals. We will go to work for you, as much as with you (I should add, we tend not to give up, you might, but we won’t). You won’t be wow’d on day one, but we promise you, we will WOW you eventually.
So 2015, is finally over; Yvonne and I have seen an amazing amount of change this year. Some of it planned; some not so. We have faced big challenges that we didn’t expect; some which will continue into the next year. However, this year has been a better year than the previous.
Today is about looking forward; we are excited that Yvonne will be traveling more in 2016. We have been presented with two or three great opportunities, that we promise we share with you all. We plan to make new friends, new partnerships. We set new goals in Vegas at the Go Pro Recruitment Mastery and we are excited to see how they will be accomplished.
Finally, we hope that your health and wealth are improving like ours. As one of our personal goals we have chosen to help you, if you will help us. Keep watching, and you will be surprised where we pop-up in 2016
Happy New Year from
Yvonne and Kevin
This could be the most important blog I write in 2015; and on the eve of 2016. Please read to the end, you will be thankful if you do.
Spring 1998, I moved to the US; I would say the first thing that I did was put on weight. I know I was smaller when I arrived, because my waist size was under 34 inches – the pain of throwing out those pants has not gone. Also, I was given as a leaving present an England soccer shirt, it was a LARGE (which in UK sizes, probably is an US MEDIUM), but it doesn’t fit me now. I figured the size increase was due to a change of lifestyle and an acceptable result. I was no longer eating Indian food (mostly vegetables). In my first year, single and eating at the bar was normal; I could watch TV sports and have a beer or two. Gradually, my weight crept up; 190 – 200 lbs was normal, well until I broke that barrier and decided to do something about it.
Then, I owned a business with an injection of stress, late night working, bad eating habits, networking drinks and appetizers and slowly the normal became 220 – 225 lbs, but then I am 15 years older. At 30%, that’s a whopping 67 lbs of fat. So, back in 2014 I decided to get a gym membership and to hire personal trainer, by the end of the year I was fitter, but not lighter, little change in the waist size either it was still in the 40-42 inch range – I refuse to buy 44 inch pants. No disrespect to the trainer, they did a good job; it was me that hadn’t completely changed. It wasn’t getting me the results I wanted and so I stopped. You see, for a while I thought the best way to lose weight was to quit drinking beer and to count calories and exercise. If I burned more calories, than I consumed then I would lose weight. I had not completely cut out the beer and clearly it didn’t work.
In June 2015, I was invited to a presentation by Tim Sales in Las Vegas. To cut the story short, he said “the best way for men to lose weight is to NOT exercise”. Mind-blowing; and hard to believe, it was completely the opposite to my educated, scientific thinking. Before you stop exercising, and start losing weight, Tim actually said a lot more and had got my attention; it was the paradigm shift I was looking for and it has allowed me to actually lose weight. You see; if I had thought about it, and acted upon it – the main reason for my weight increase was the American diet that I started back in 1998. Let me try to explain, in the late nineties fast food restaurants in the UK were not something I would entertain, but here in the US they are normal. Restaurant eating here is normal too. I am not saying I am a fast food, convenience junkie, but it illustrates the difference between the two cultures and my probable weight gain.
Tim asked me to listen to some video’s he had made and each one explained why I had but on weight; it all made perfect sense. And then he challenged me to change to a cleaner diet; and BOOM I started to lose weight. I have already lost 8 lbs, in less than a week. Once certified, Tim asked Yvonne and I to share the video with friends, there is one for men and the another for women, because he is determined to help people. Tim said, he had found that men and women lose weight differently; so it makes sense. You are welcome to watch the video; as you watch you will see the paradigm shift too and will want to share….
Recently I had the fortune of watching a series of documentaries and expert interviews put out by Food Matters Television (FMTV). Prior to the “Hungry for Change” movie with Kris Carr, the host, James Colquhoun, shared a compelling experience of his father.
He said, “my father went back home to his family reunion and the initial response from most of the members was, “wow how do you look so good, how did you lose all the weight, and how do you look so young”? People weren’t interested in how he was able to get off all his medications and heal himself. After learning how to do it and literally heal himself, which I thought was the most miraculous part.
I mean my father was able to get off multiple medications and heal himself from chronic fatigue syndrome, depression and anxiety and yet people were more interested in how he was able to look and feel so much younger than he had before and that’s really a side effect of adopting this life style of learning some of the specific tricks and tips that we put together in this film, “Hungry for Change” and it really goes to uncover a lot about body transformation and the diet and weight loss industry as a whole and how we can take steps in our life everyday to improve our overall health and also how to get that body that we really would like and deserve to have.
This is something that is extremely important and its a responsibility that we have as humans, is to educate ourselves about how to properly fuel our bodies and how to look after ourselves because schools are not doing it, universities and colleges and government’s aren’t doing a great; and it’s up to us to take that responsibility ourselves.
A small investment in ourselves now, can prevent possible financial, emotional, and physical hardship in the future; saving you thousands of dollars in expensive medical care or even 10;s of thousands of dollars. The cost of critical care in the western developed world has gone up dramatically over the past few years and we know so much of what can remedy this situation, we are just now gaining access to this information on a broader level”.
As awareness of the costs that medical expenses increases, more and more people are looking at what these cost could be for themselves, let alone family members, people are beginning to take a closer look at their finances and considering what they will have available in the future. The situation is looking pretty grim for most. The Baby Boomers mostly are looking for a solution, but even the generations that follow are taking matters into their own hands and are taking notice of a tool that may leverage this money/time predicament, and it’s called network marketing.
Through the years, I’ve seen my parents and many other families defeated by mounting medical costs. Statistics prove that as we age medical costs inevitably go up, and this doesn’t include unexpected catastrophe’s even before we are up in age. The sudden discovery of cancer as a child, or even as a parent is just one example of something that could set everything back in a family. The point I made earlier is that anyone can start their network marketing business at anytime (provided your at least 18 years of age). I’ve seen 20 somethings do a phenomenal job of growing a business; and I’ve seen many in their 30’s, 40’s, and even their 50’s start and grow a successful business. I even know a few people who are in their 70’s that have created a booming business.
All these people are starting and growing a network marketing business so they can make an extra income for today, but mostly so they’ll have a residual income in their future; we’re talking about making money even while your sleeping, and that income can come from anywhere in the world. When these people consistently grow their business, they generate an income they live on, which of course takes care of their medical costs. Wellness is very important, and so is being able to sustain the costs of maintaining your wellness in the future.
A network marketing company I chose allows you to grow your business on your time with duplicated leadership and training. New to network marketing and are willing to do whatever it takes to turn your ship around?
Contact me, using the form below because I want to help you change things, I care about you and your family.
Every industry has their own taboo language or jargon that is used. In network marketing its “pyramid scheme” and yet the pyramid is an amazingly stable structure. For example, the one-legged or two-legged chairs are very unstable – a concept that is used in business to infer that three or more legged businesses are sound. Of course they are more stable, however the legs need to be of equal length or size. I have worked for companies, where one-leg of the three is dominant, it is very uncomfortable. If you feel that you have been in a pyramid scheme, then I want to “hear your story”, drop me a note to email@example.com, I promise I will respond.
This blog is not about the workings of “pyramid schemes“; as a matter of fact, you should avoid them completely, they are illegal to operate – end of story. The issue with pyramid schemes, is that they eventually collapse and only one person has made money. What I am interested in though are the analogous “pyramid structures”. Most small businesses are based upon some hierarchy, even if it is a simple owner and employee structure; as the company grows, layers develop and the similarities with network marketing begin – multi-levels, multiple team leaders, regional leaders, functional leaders etc, etc.
It’s important to understand how leadership really works; or should work to grow a company (or networks). After all, everyone wants to be a leader, right? Actually that is the first misconception; some people actually prefer being led, something we should address later.
You may disagree with this, but in network marketing leaders are not born, they are created. Unfortunately it’s a performance driven industry and people with no leadership training can be forced to lead others, while others with the skill are left floundering – its a hard lesson the learn. Conventional businesses have a slightly better way; they recruit potentially good leaders, give them some training and remove bad ones. I would say a conventional business can be self-healing, where as a networking business is not. So, if you’re in network marketing company, some kind of leadership training is a must; it’s that piece of personal development that is absolutely necessary. Did they mention that to you in the beginning, prior to you signing up? Probably not.
Anyway the graphic below illustrates the point I’m really wanting to make to you:
Leadership in Network Marketing has not simple as being the boss at work. Firstly, in network marketing you are at the top of our own business pyramid (the CEO), but you are also under the leadership of your sponsor/upline (senior or middle manager) and then you are also at the base of the pyramid too (worker) and so we have to understand and be effective at all these roles at the same-time. In my opinion a few network marketers, get it, a lot don’t and its often the reason why some do not aspire to the income level that wanted on joining.
Worre says in his preferred closing a prospect, a network marketer should ask the following questions, (1) the income goal (2) the time willing to spend working in the business
So in the first few weeks of your network marketing experience; do you need a vision and mission statement for your new small business? Yes, however, you really want to see immediate sales and cash flow, so you need a sales manager to help you and you might need an HR manager to help with recruiting and training too. A few weeks later, and once you have some-kind of team, do you need a business plan? Yes, but now you are the sales manager, who needs to be able to replicate systems with-in the team; what you need is an encouraging sales director. After about six months, you now have people following you, so being able to communicate (company) vision is necessary – Operational Management Skills are needed.
So in the first year, because of their sales record a successful network marketer is promoted up the career ladder at a very fast pace. So what happened to the CEO – you were sold on being the CEO of your own company right? A critical role for creating a successful business, it is needed, but initially can be left to sleep, we have work to do. Once the team as three or four operational managers, then we need some organizational management to run the team effectively. We are now at the level 3 leadership skills and this is the money maker skill; if you can achieve and maintain this level you will survive, replace an income check and maybe head into personal momentum.
How do we guarantee getting into momentum; we find some people who can fulfill and organizational and operational management roles; and bring them all together and lead them as a true CEO; and we drive then to lead people who want to sell products, including ourselves – I should have mentioned being the good self-worker is helpful – the team will respect you and follow your example. So I conclude, leadership is different in network marketing; it is much more challenging because its about being a leader to everyone, while at the same time being a specific leader to one individual and keeping yourself in front of the market/customers.
I have owned my own business, lead product development teams, worked in both planning, operations and production roles. I have sold myself, my team and lemonade. I have closed business at several different levels. I have worked and lived on two continents and lead multi-disciplined, multi-national and diverse people. If you would like to know more about me, drop me a note at firstname.lastname@example.org
I was recently prospected by a multi-millionaire earner in network marketing company. They had just joined a new company and were doing exactly as you would expect, they were calling everybody in their phone; even me – I felt honored that I was still in their phone, we had not spoken for six months. Mine has several hundred numbers; so does Yvonne’s – we could call a few thousand people. Rule one, never change your phone number and try to keep your email address up to date, because I promise I never will ever delete you – and it could cost you thousands of dollars.
While writing this I was reminded about Gnu’s phone call to Lucy; it was to turn their professional relationship in to personal one. He is asking her for a date – every guy knows this is the burn and crash scenario; and its not until later in life you learn to do it better (remember if you don’t care if she says no, then she probably isn’t that special). In network marketing it’s the opposite, but it is the same challenge, we want to change our relationship with you. Watch the video before going on; its worth the reminder of the pain.
Back to the original story, they called; and I was busy. I actually looked at my phone, but left it go to voicemail – I even showed Yvonne and said “I only know of one person in that city”. A few moments later the message was recorded; and my contact information confirmed my thoughts. Then I got a text message asking me to listen to the voicemail. I didn’t listen until latter in the evening, I wasn’t rushed, you are welcome to ask me why.
So when I did; I was a little surprised. Yvonne and I had been talking about voicemail’s; and what do you say, earlier in the day, because we are prospecting ourselves. I had commented to her, that in network marketing its very difficult to teach people what to say because the adrenalin is flowing and people say too much. The caller said too much; I was surprised because they are great mentor.
So here is my tip, when prospecting, be quick and be simple. Remember your PS3 training, it’s universal, every company uses it in some form, or other. First, peak their interest – if the call goes to voicemail. STOP! Either say nothing or grab your voicemail script and only say what is written (and practiced) and then hang-up. If no one calls you back; then change your script, until you they do.
About one year ago, Yvonne and I were at the premier of Eric Worre’s movie The Rise of the Entrepreneur. It’s a classic, must watch for all network marketers and especially aspiring network marketers. If you haven’t watched the full version yet, find a copy or contact us and we’ll help you.
The movie features a list of entrepreneurs and business experts, here is the starting list; Eric Worre, Richard Kiyosaki, Les Brown, Paul Zane Pilzer, Brian Tracy, Bob Proctor, Jack Cranfield, Kevin Thompson, Ivan Misner, Jordan Adler, Richard Brooke, Susan Sly and more…
One year on, and we are still committed to building a network marketing business based on customers first; and recruiting successful entrepreneurs (micro-business owners). We returned to Las Vegas last month; and plan to attend Go Pro Recruitment Mastery 2016.
Give yourself, the same gift by clicking the button below
Thanksgiving is for giving thanks, it has become an annual tradition. However, we often forget to show true appreciation. I hear you say it “aren’t they the same?”
And my answer would be “Yes, sort of, but more frequent”. Again Worre challenged the audience to show their appreciation – to someone that they had truly forgotten to say “how much they appreciated them” Worre loves audience participation; and so he asked everyone to make the call now. So Yvonne and mine I called:
Yvonne: I called Rome, short for Romelia. Soon after I met Rome she invited me to her home and so one day I paid her a visit. Rome was immediately transparent and I knew right away what a loving person she was. I shared a heartache I had regarding my oldest daughter; Rome taught me how to journal about the heartache and it wasn’t long after that day that Rome even hand-made the most beautiful journal to use for my healing journey. Through what Rome taught me and the tools she provided, much healing has taken place since then. When I was challenged to call someone, I didn’t hesitate to call and thank Rome for being so instrumental during that time.
Kevin: I called one of my colleagues Kyle, who I had car-pooled with for several months. Our commute into Houston was between 1 to 2 hours; and so we got to know each other. He was making a career move and I wanted to share how much I enjoyed our conversations, his honesty, respect and that I would miss him.
This blog is a reminded to ourselves that we appreciate so many people, our list is long and we are still working through it. What is difficult is remembering to tell someone that you appreciate them, or expressing how much but everyone responds positively to it. You will feel better doing it too. So our challenge to you is to stop now, think about who you really appreciate and failed to thank. Then call them, call them now and tell them, it’s okay to leave a voice message, they will call you back. Worre promised we would feel better; and we did.
See you at Go Pro Recruitment Mastery 2016? Need a ticket, then click the button below
Happy Thanksgiving, Everyone!
There are many, many speakers at a Go Pro Recruitment Mastery (GPRM) event, but at the 2015 event in October, three of the speakers made a special point about learning to have gratitude.
Tony Robbins started the mindset, by stating that our purpose in life must not be to make money; but to give to others. The Huffington Post interviewed Tony, a few weeks before Thanksgiving 2013; and he spoke about his passion for giving away “millions” of meals. He also mentioned at the GPRM he is using the profits from his book Money Mastery to provide another two million meals. Tony advised “no matter what your passion is, when you leave here, create a dedicated bank account and deposit into the account 10% of your business earnings; and in one year give it away”.
Jordan Adler’s speech, we have already blogged about, make sure your read the original post, and it’s worth re-mentioning – again it’s about defining you, defining your legacy. During a demonstration of Adler’s, a donator, after giving $3.2 million to Eric Worre’s charity said, “Tony Robbin’s said we needed to give back; and I was challenged to do it”. It was a jaw-dropping scene in front of 8,000 attendees and a truly compelling act to witness. For 2016, we opened a new savings account and have started to transfer a proportion of our income.
Eric Worre having received a huge cash injection to his charity was already truly blessed. However, at the end of the convention has demonstrated his own gratitude. We have organized our own events, so Yvonne and I know how draining it is; and Worre asked the audience to show their thanks to the back-stage team, volunteers and presenters. He particularly mentioned one team member, whose wife had very recently undergone surgery and asked that we take a moment to “lift her up”. We are reminded that in the network marketing industry we are exposed to many of lives problems and we should be grateful for the people and opportunity it brings to us all. So here is our list of a few things we are grateful for in 2015:
- Yvonne and I are grateful to our mentor Rick Billings and the wonderful people at Ariix; it has been a very challenging year in network marketing for us. I am amazed at Yvonne’s passion and excitement despite the hurdles.
- Eric Worre’s Go Pro Book.
- Deciding to be a part of the pre-launch of Petrini’s book Miracle Morning for Network Marketers, because of this we have a brand new morning routine.
- Discovering Richard Bliss Brooke’s podcast Network Marketing Hero’s, and learning from new network marketing rock stars.
- Finding our own unique leadership and business building style by association of other leaders in the industry.
- Yvonne and I both are grateful to the people we share moments with, they have helped us personally, financially and participated in our remarkable story.
- Kaitlyn is studying mass communications at the University of Texas; this year she found a way to transfer from Texas Tech to UT. So instead of wrecking’em she now is hooking’em.
- Ashly is defining herself and gaining a clearing understanding of what she wants her life to look like.
- Yvonne, operates our network marketing business on a daily basis- it is not easy to build, but she has remained positive, even through some personal tragedies and has dealt with every business challenge including starting again as though it is nothing.
- Yvonne and I are thankful for being able to attend Go Pro Recruitment Mastery – 2015; Eric Worre and his team produce a very professional event. We purchased tickets for ourselves and others, in the past, when the cash barrel was dry and we didn’t have a credit-card, we believed that we would find a way to attend if we had tickets; and we did.
And with that in mind; we have extra tickets for Go Pro Recruitment Mastery – 2016. Last year, we purchased 3 extra tickets so we could ensure others attended – both Yvonne and I are strong on the value of mentor-ship. This year, we purchased an extra 20 tickets; and we still have some available – if you’d like to share our experience, to receive a year’s worth of personal growth worth millions, then click the button below and take the plunge.